Just wanted to acknowledge how awesome Kyle on their maintenance crew is! We moved in last week and found quite a few things that needed attention upon getting settled in. At first, we were very frustrated as maintenance (older gentleman) waited until the end of the day to come for the initial visit. When he arrived, he didn't have anything he needed to complete the repairs, despite having put in a work order. He wasn't helpful much and seemed to be making excuses (sounded like he just wanted to go home for the day). The lack of urgency was very disappointing, especially since we had JUST moved in.
Kyle then stepped in over the weekend and really did everything he could to make things right. Throughout this last week, Kyle has stopped by on multiple occasions (sometimes even after hours) to work on our water heater, as we had no hot water for over 24 hours. After a couple days of trial and error, Kyle was able to get our water heater back up and running. Very friendly and extremely knowledgable/hard working. He was really up to do whatever it took to make sure we were comfortable in our new apartment. THANK YOU KYLE, YOU'RE AWESOME!!!
Management is also amazing - Corianna and Jessica are both super sweet and helpful! All repairs are completed and now we can enjoy our new place.